• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

Kudos19 Stats

Product Update - for Norton 360 version 5 (May 2nd, 2011) - ENGLISH ONLY

Dear Norton Community,

We are glad to announce that we have completed testing our latest inline release of Norton 360 and we are ready to release the patch.

To receive the update, simply run LiveUpdate and download the update. A reboot will be required once the update is applied.

To verify you have the update, launch the Main User Interface, click on Support, and select About. The version number of the new release for Norton 360 will be

The FAQ below tries to answer some common questions:

1. What is the version number for this patch?

The version number is

Please note that all Norton 360 5.x customers with a valid subscription will receive this update for free.

2. When will I receive the patch?

As a standard practice, we will be deploying the patch in a phased manner. On Monday, May 2nd 2011, we will be releasing the patch to some randomly selected customers. We will then monitor our telemetry, as well as this forum, for any problem reports or issues.

Once we have confirmed the effectiveness of the patch we will make it available to all customers. We will post an update on the Norton Community Forums when we make the patch available to all customers.

3. How can I manually install these patches?

This update is currently only available through LiveUpdate. We will update this post when we have the update published in other venues. 

4. What are the changes in this release?

5.1 contains many changes and fixes from the previous version. Some of these changes include:

- Added Firefox 4 Support - Added New TidSrv detection & notification - Improved Activation Process - Corrected an issue where your product may report a loss of subscription days after upgrading from a previous version. - Added performance improvements for IE 9 plugins. - Fixed some Registry Cleaner hangs that may have previously occurred. - Online Backup & Restore fixes for very large (> 4GB) files. - Fixed compatibility issues with 3rd party software such as Corel Paint Shop Pro & Max SEA.

If you have any questions, feel free to let us know on the forums!


Kudos9 Stats

Re: Product Update - for Norton 360 version 5 (May 2nd, 2011) - ENGLISH ONLY

Regarding #2 above, the patch is now generally available. Run LiveUpdate to receive this patch. 

This thread is closed from further comment. Please visit the forum to start a new thread.