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Kudos0

Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 15-May-2022 | 2:00AM · 8 Replies ·

Filename: NortonN360Downloader (1).exe
Full Path: c:\Users\Rupak\Downloads\NortonN360Downloader (1).exe

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Developers 
Not Available

Version 
Not Available

Identified 
Not Available

Last Used 
Not Available

Startup Item 
No


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Unknown
It is unknown how many users in the Norton Community have used this file.

Unknown
This file release is currently not known.

Unproven
There is not enough information about this file to recommend it.


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File Thumbprint - SHA:
Not available
File Thumbprint - MD5:
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Note: Allow Norton 360 installed by my Product Key. Refund the the amount you charge my credit card you change again for the same product I purchased from OfficeWorks. What's going on!!

Labels: Auto Renewal, Activation

Replies

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 15-May-2022 | 6:09AM · Permalink

Find your Norton product key
https://support.norton.com/sp/en/us/home/current/solutions/v54413149

Learn how to use your Norton product key
https://support.norton.com/sp/en/us/home/current/solutions/v71537110

Download and install your Norton device security
https://support.norton.com/sp/en/us/norton-download-install/current/solutions/kb20090708112600EN 

Activate or renew your Norton subscription
https://support.norton.com/sp/en/us/home/current/solutions/v24808774

https://my.norton.com/extspa/onboard/setup#/registration/home/reg/setupselection

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 15-May-2022 | 6:10AM · Permalink

Download your Norton product purchased from a retail store

To install the Norton device security product that you purchased from a retail store or a third-party affiliated website, create a Norton account or add the purchased product to your existing account.

If you are from China, Korea or Japan, you need the product key for the purchased product to create an account. You can find the product key in the purchase confirmation email that you received.

If you already have a Norton subscription, you can install it on your device by signing in to your account. For more details, read Download and install your Norton device security.

ADD THE PURCHASED PRODUCT TO YOUR ACCOUNT AND INSTALL YOUR NORTON PRODUCT

During the setup process, you are offered to enroll to an automatically renewing subscription. For more details about automatically renewing subscriptions, read Learn more about your automatically renewing subscription.

  1. From your web browser, go to norton.com/enroll.

  2. Click Sign in.

    If you do not have an account, click create a new account and complete the sign-up process.

  3. In the Get Started page, click Enter A New Product Key.

  4. Type the product key and click >.

    Your product key is a combination of alphabetic and numeric characters. It does not contain any special characters.

    If you purchased a boxed product online or at a local retail store, your product key is inside the box either on a sticker, or printed on a card in the box.

    Your subscription begins when you enter the 25-character key found on your product card or order confirmation email.

    If you see the message "Invalid Product Key", read Message: "Invalid Product Key".

  5. Read the License and Services Agreement and click Agree.

  6. In the Annual Automatic Renewal Authorization page, update your billing address and credit card details.

  7. Read the Subscription and Automatic Renewal Payment Authorization and click Turn on Automatic Renewal or Start Subscription.

  8. Click Agree & Download.

    • If you have more than one Norton product in your account, choose the product that you want to download and then click Next.

    • If you are Norton Security Platinum customer, choose the product that you want to install and then click Next.

    • If the product that you desire to download is not visible in the list, click Load More.

  9. Follow the instructions displayed to Run or Save the Downloader file. These can be different depending on your browser. If you save the file, make sure that you double-click the file from the saved location after the download is completed.

    Once the Norton installer is executed, your product is downloaded, installed, and activated automatically. Your device displays its current protection status and additional software can be installed from within your account.

https://support.norton.com/sp/en/us/home/current/solutions/v101779430

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 15-May-2022 | 6:11AM · Permalink

Um, were you actually charged or were you just ask for payment information? 

FAQ: Norton subscription and renewal

  • I have already paid for Norton, why do I have to provide the payment information?
  • Is there anything I can do to skip this step of providing the payment information?
  • How can I cancel my subscription?
  • What can I do to activate my subscription if I don't have a payment method?
  • Where can I find the product key?
  • What are the benefits of being in automatically renewing subscription service?
  • I see an error "Enrollment Temporarily Unavailable"

*Accepted payment methods
If you need help call,​ or chat with us.

https://support.norton.com/sp/en/us/home/current/solutions/v126985328

When did I subscribe to an automatically renewing subscription?

You are subscribed into our automatically renewing subscription, when:

  • You purchase an automatically renewing subscription from our Norton online store.

  • You activate an automatically renewing subscription purchased from a retail store or a Norton-affiliated third party website.

https://support.norton.com/sp/en/us/norton-renewal-purchase/current/solutions/kb20080417115558EN

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 15-May-2022 | 6:13AM · Edited: 15-May-2022 | 6:18AM · Permalink

TIMIRK BASU 1:

Refund the the amount you charge my credit card you change again for the same product I purchased from OfficeWorks. 

Um, were you actually charged or were you just ask for payment information? 

Norton subscriptions are recurring term subscriptions.  Norton subscription requires user account and user payment method for recurring subscription service.  Virus Protection Promise requires user activate automatic renewal.

Norton subscription purchase includes Automatic Renewal Service. At the end of Your Service Period, the Service will be renewed and Your payment method will be charged the then-current renewal price (plus applicable taxes) automatically, without any additional action by You. At any time after Your purchase, You may change Your subscription settings, including cancelling Your automatic renewal, at my.norton.com.

Norton Community does not have access to your Norton account, subscription nor payment information. 
Please Contact Norton Support regarding your subscription/refund. 

Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

Product Return Form (products purchased in the US & Canada).
https://support.norton.com/sp/en/us/home/current/product-return-form 

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 16-May-2022 | 1:33PM · Edited: 16-May-2022 | 1:46PM · Permalink

TIMIRK BASU 1:

Note: Allow Norton 360 installed by my Product Key. Refund the the amount you charge my credit card you change again for the same product I purchased from OfficeWorks. 

Curious, were you actually charged again or were you just asked for payment information? 

Norton subscriptions are recurring term subscriptions.  Norton subscription requires user account and user payment method for recurring subscription service.  Virus Protection Promise requires user activate automatic renewal.

Curious, purchased from OfficeWorks?

https://www.officeworks.com.au/contact-us

TIMIRK BASU 1:

https://community.norton.com/en/forums/cannot-complete-download-file-excution

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 22-May-2022 | 7:22PM · Permalink

Why is the Default to renew Subscription?

I have always purchased Norton from a 3rd party as it cheaper and until recently I just typed in  the new key and it was all good.

Now when putting in the Key it wants credit card details and i have to remember to go into the account and turn off the renewal.

I cant see the need for this when it was not purchased from Norton Online

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 23-May-2022 | 5:26AM · Permalink

Leighag:

I have always purchased Norton from a 3rd party as it cheaper and until recently I just typed in  the new key and it was all good.

Now when putting in the Key it wants credit card details and i have to remember to go into the account and turn off the renewal.

I cant see the need for this when it was not purchased from Norton Online

https://community.norton.com/en/comment/8525457#comment-8525457 

Kudos0

Re: Purchase Norton 360 Premium from Officeworks.y Download execution is failing again and again with the error in given in Details. At the same time you charged my Credit Card.

Posted: 24-May-2022 | 6:19AM · Edited: 24-May-2022 | 6:22AM · Permalink

Leighag:

Why is the Default to renew Subscription? I have always purchased Norton from a 3rd party as it cheaper and until recently I just typed in  the new key and it was all good.

Now when putting in the Key it wants credit card details and i have to remember to go into the account and turn off the renewal. I cant see the need for this when it was not purchased from Norton Online

Hi  Leighag:

I agree.  I think it's appalling that NortonLifeLock now forces users who have purchased a legitimate product key from an authorized reseller to enter their billing information (including their credit card number) and enroll in automatic renewal.  The fact that you can sign into your Norton Account at https://my.norton.com/account/subscriptions and delete your billing information and disable automatic renewal afterwards doesn't justify this unethical business practice.

See my 21-Feb-2020 post in Dodge125's Not Renewing for further comments.
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