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Kudos0

purchased N360 with Utilities Ultimate but I can't reactivate utilities ultimate

I recently purchased Norton 360 and Norton Utilities Ultimate bundled; however, it won't let me reactivate the Utilities application.  I have been on the Support site for two days, trying to get a resolution but I keep ending up going around the same circles.  Can anyone please help?

Mike

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Kudos2 Stats

Re: purchased N360 with Utilities Ultimate but I can't reactivate utilities ultimate

Hi,

Try copying your Product Key (the new one of the Norton 360 with Norton Utilities Ultimate) 
You can find this on my.norton.com under manage my subscriptions

Then open Norton Utilities Ultimate
Press help or the world globe in the top right corner
somewhere here you can change the Product Key

(sorry for the vague description I'm doing this from memory)

Good Luck!

Kudos0

Re: purchased N360 with Utilities Ultimate but I can't reactivate utilities ultimate

Thanks!  That was a very simple yet very successful recommendation.  It worked just as as you suggested.

cheers,

Mike

Kudos1 Stats

Re: purchased N360 with Utilities Ultimate but I can't reactivate utilities ultimate

Glad to be of help!

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