Not what you are looking for? Ask the experts!
Nothing worse than when people just come to a product forum and do nothing but complain.
That being said I am trying to see this are more of a warning, of sorts, then a complaint.
After a week and three different communications with support I have still been unable to even purchase the Norton Online Backup product.
If one Googles "Norton Online Backup" the very first, and sponsored, link take the user to a Norton site to purchase it. One of the options is for 100G @ 29.99. Brilliant I thought, my first choice of vendors for what I feel is a reasonable price. After completing the purchase my confirmation email said it "will be completed within approximately 4-8 hours".
To make a long story short, as mentioned I contacted Norton support and my credit card company multiple times to no avail and in the end had to make the last contact to ensure the order was canceled as I was forced to go with a different vendor.
Very disappointing and I can only hope in some way, someone finds this helpful in some way. Not sure how ... but just be forewarned.