Solved.
Kudos0

PWM version 7.5.1.48 on Opera GX / Edge

Posted: 27-Apr-2022 | 1:48PM · Edited: 27-Apr-2022 | 2:09PM · 9 Replies ·

I'm seeing this across ALL my devices. All the usual fixes have been applied, up to and including removal and reinstalling the extension. Whats going on? My guess is a backend issue. Please advise guys!!

Another thread with similar issues I am also posting in: https://community.norton.com/en/comment/8527558#comment-8527558

Edited: I'm also adding that when signing OUT of PWM and/or my Norton account I receive the same error. 

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Labels: Microsoft Edge, Norton Password Manager, Open Vault, Windows 10, Windows 11, Sign in, Online Vault, Alerts/Notifications
Accepted Solution
Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 28-Apr-2022 | 6:07AM · Permalink

As of this posting things appear to be normal again. Most likely a backend issue Norton isn't telling about, which in itself is normal. Being that ALL my machines were affected it was noteworthy to post the issue all the same. Still monitoring.

SA

View Accepted Solution in Context

Replies

Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 27-Apr-2022 | 4:47PM · Permalink

Same/Similar on my Windows PC ... same PWM error in Chrome and Edge browsers  ... tried all suggested fixes (Chrome browser works, just not Norton PW Manager)... updated Chrome, uninstalled/reinstalled Chrome, ran "file cleanup from Norton 360, restarted Windows, etc. ... not working on my iPhone either ... Signed out of Norton and back in ("My Subscriptions"  Info indicates unavailable, but "Account Settings" appears OK) ... finally get to a web page to "Set Up Your Web Browser", but upon NEXT the spinner comes on and just spins forever with a message "HTTP Error 503. The service is unavailable" ... something up with Norton Cloud? ... all worked fine earlier this morning ...  (Hope its not the Russian hackers!) ... 

Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 27-Apr-2022 | 4:59PM · Permalink

I was just able to log into my password manager and update a couple of password changes. I got logged into my Norton account a bit ago, for now that appears to work. 2FA works as advertised. For the moment it would appear something was amiss in the cloud. I'm going to monitor things a bit to see whether the issues reappear. 

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 27-Apr-2022 | 4:59PM · Permalink

hmmm? 10 mins after posting this (above), my Norton Password Manager mysteriously started working again! ... 'sup? 

Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 27-Apr-2022 | 5:06PM · Permalink

I would monitor it until someone chimes in from Norton to give us some info. Could be a one off or something that reappears.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Accepted Solution
Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 28-Apr-2022 | 6:07AM · Permalink

As of this posting things appear to be normal again. Most likely a backend issue Norton isn't telling about, which in itself is normal. Being that ALL my machines were affected it was noteworthy to post the issue all the same. Still monitoring.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 28-Apr-2022 | 6:54AM · Permalink

Approx. 14 hrs later (next morning) & still appears to be working OK ... cheers!

Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 28-Apr-2022 | 7:52AM · Permalink

HI All,

Sorry for the issue you all are facing.

Hope the issue is resolved now?

Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 28-Apr-2022 | 10:49AM · Permalink

It appears to be resolved my side, I will monitor a bit longer before calling it solved.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: PWM version 7.5.1.48 on Opera GX / Edge

Posted: 29-Apr-2022 | 12:39PM · Permalink

@viveksu What corrected the issue if I may ask? This appears to be solved, I'd like to give credit where its due.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions

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