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Kudos0

"Quarantine" popup "Delete" button didn't work !

What do you do when the "Delete" button is in shadow and cannot be activated?... for the "Quarantine" popup that's on top on the screen.

Replies

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

What do you do when the "Delete" button is in shadow and cannot be activated?... for the "Quarantine" popup that's on top on the screen.

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

Is the window in the attached screenshot the one you are referring to?  The Delete button should be enabled when you have an item selected, if that's not happening then something is not working properly.  Maybe you can attach a screenshot for clarification.

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

>"Is the window in the attached screenshot the one you are referring to?"

 

Yup, but "Repair" "Delete" "Restore" buttons are grayed out inactive!

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

And just to clarify (sorry if this is a dumb question), you have a quarantined file selected in the window when the buttons are disabled?

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

>"And just to clarify (sorry if this is a dumb question), you have a quarantined file selected in the window when the buttons are disabled?"

 

yup

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

OK, thanks.  I'm not sure what might be the cause, I'll need to research this some.  What OS are you running under?

If you want to just remove the quarantine file (equivalent of deleting all objects it contains) I can tell you how to do that from the Terminal.  If you want that, I'll send you a private message with instructions.  Note that the files in quarantine pose no risk to your system, they are isolated from the file system.

Kudos0

Re: "Quarantine" popup "Delete" button didn't work !

Thank you !   You're great !

There's probably a workaround for this version so that it's not necessary to use a lock feature to bring buttons out of a grayed out predicament. Please let me know should more information about it happen your way... 

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