Solved.
Kudos0

Question about backup

Posted: 31-Mar-2022 | 4:58PM · 4 Replies ·

I have nearly reached my disk quota for backup.

When I open Norton, the only backup option I have is "Fix Now". I don't have the option to restore files.

Under this heading, the only option I have is to "Manage Backup Sets". Under this heading, the only sensibe option I have is to delete backup sets (it seems in Australia I can't increase my quota). I still do not have the option to restore files.

Thus, if I needed to access the option to restore my files, I would first have to delete the backup set to make more space (and the backup would not be available to restore).

What is the use of backup when I have no way to restore my files, should I need to?

Labels: Backup
Accepted Solution
Kudos0

Re: Question about backup

Posted: 31-Mar-2022 | 5:44PM · Edited: 31-Mar-2022 | 5:48PM · Permalink

msc100:
What is the use of backup when I have no way to restore my files, should I need to? 

Download files from Cloud Backup›

  1. Go to https://my.Norton.com.

  2. Click Sign In.

  3. Enter your Norton account email address and password and click Sign In.

  4. In the My Norton page, in the Cloud Backup tile, click View Backup Sets.

  5. Select the backup set that has the file you want to download.

  6. Navigate to the file you want to download.

    If you know the file name, you can use the search functionality to search for the particular file.

    Use the Filter option to filter out the pictures and documents.

  7. Move the mouse pointer over the file name and click Download.

Restore pictures, music, or other important files from Norton backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542 

https://my.norton.com/extspa/backup 

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Replies

Kudos0

Re: Question about backup

Posted: 31-Mar-2022 | 5:12PM · Edited: 31-Mar-2022 | 5:39PM · Permalink

msc100:
What is the use of backup when I have no way to restore my files, should I need to?

Restore pictures, music, or other important files from Norton backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542

How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

Kudos0

Re: Question about backup

Posted: 31-Mar-2022 | 5:13PM · Permalink

Turn on Norton backup from Settings window
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7821374

Get started using Norton Cloud Backup 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19213795

Delete backup set and files from Norton backup 
https://support.norton.com/sp/en/us/home/current/solutions/v19828921

Manage backup files on Norton Backup Drive 
https://support.norton.com/sp/en/us/home/current/solutions/v19828933

Modify settings for or rename your Norton Backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19828922

Add or exclude files and folders in your backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v20534334

View or change the default file types or file extensions that Norton includes in backups
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7344814

Restore pictures, music, or other important files from Norton backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542

Choose the location of the files to be restored before running Norton Backup 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7927242

Fix problems with storage space in Cloud Backup
https://support.norton.com/sp/en/us/home/current/solutions/v128450551

Norton video tutorials - Backup and Restore
https://support.norton.com/sp/en/us/home/current/solutions/v102698236

Kudos0

Re: Question about backup

Posted: 31-Mar-2022 | 5:32PM · Edited: 31-Mar-2022 | 5:39PM · Permalink

msc100:
What is the use of backup when I have no way to restore my files, should I need to?

Accepted Solution
Kudos0

Re: Question about backup

Posted: 31-Mar-2022 | 5:44PM · Edited: 31-Mar-2022 | 5:48PM · Permalink

msc100:
What is the use of backup when I have no way to restore my files, should I need to? 

Download files from Cloud Backup›

  1. Go to https://my.Norton.com.

  2. Click Sign In.

  3. Enter your Norton account email address and password and click Sign In.

  4. In the My Norton page, in the Cloud Backup tile, click View Backup Sets.

  5. Select the backup set that has the file you want to download.

  6. Navigate to the file you want to download.

    If you know the file name, you can use the search functionality to search for the particular file.

    Use the Filter option to filter out the pictures and documents.

  7. Move the mouse pointer over the file name and click Download.

Restore pictures, music, or other important files from Norton backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542 

https://my.norton.com/extspa/backup 

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