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Kudos0

Question about Norton Removal Tool

I have never used the Norton Removal Tool on my computer, though I have uninstalled and reinstalled  NIS 2009 numerous times since last October, for various reasons. I use Identity safe and Parental controls which save passwords and whenever I would uninstall, I would be asked to save the passwords and I click yes, because I want to save them for the reinstall.

My question is, IF in the future I have to use the Norton Removal Tool after an uninstall, would it also remove my passwords that were saved with the uninstall?

Thanks

Replies

Kudos0

Re: Question about Norton Removal Tool

I have never used the Norton Removal Tool on my computer, though I have uninstalled and reinstalled  NIS 2009 numerous times since last October, for various reasons. I use Identity safe and Parental controls which save passwords and whenever I would uninstall, I would be asked to save the passwords and I click yes, because I want to save them for the reinstall.

My question is, IF in the future I have to use the Norton Removal Tool after an uninstall, would it also remove my passwords that were saved with the uninstall?

Thanks

Kudos0

Re: Question about Norton Removal Tool

Hi TooStrong,

I don't use parental controls, so I cannot address that issue.

However for Identity Safe, you can open the main Norton interface and go to Identity Settings (2009) or Web Settings (2010) and select "Backup Identity Safe Data".  You can then save this data to a convenient location on your computer. I have done this just as a precautionary measure.

If you need to reinstall NIS, your information can be imported back in by using the "Restore Identity Safe Data" function.

I hope that helps at least 50%!

[edit: grammar]

Message Edited by Phil_D on 09-10-2009 11:23 PM
"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Question about Norton Removal Tool

Greetings.

 

Norton Removal Tool is designed for the users who would like to remove all traces of Norton product from the machine. So as per design, your parental control passwords will be removed  if NRT is used.

 

Hope this helps. Thanks.

Kudos0

Re: Question about Norton Removal Tool

Thanks, that answers my question.
Kudos2 Stats

Re: Question about Norton Removal Tool

Note also that NIS (NAV?) 2010 does not take over all settings when you install it on top of NIS 2009 (or other earlier version I imagine) and apparently, at least for the AntiSpam settings, has noprovision for importing Allowed or Excluded lists because the antispam method has changed.

Sounds like a good idea to save any settings before removing 2009 but you may not be able to import them.

Note that when you use the Norton Uninstall module that is on the All Programs / Norton menu and which is what Windows Remove Programs uses it gives you the choice of saving your settings (Custom uninstall I think it is called) or not saving your settings which is the first on the choice of two when you start uninstalling.

But that does not necessarily appear to mean that 2010 will be able to import them. What the situation is on Passwords or Parental Control is I don't know since I don't use them but be careful before you jump!

Hugh
Kudos1 Stats

Re: Question about Norton Removal Tool

I copied my backed up Identity Safe Data from my NIS 2009 machine to a flash drive and successfully "imported" it into NIS 2010 on another computer using the "Restore Identity Safe Data" option.

I can confirm that this procedure works for Identity Safe Data.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Question about Norton Removal Tool

Thanks for confirming that -- I've learned to disregard the "should have" and not just here <g>
Hugh

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