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Kudos0

Quota not reset after purge - superman needed

I purged about 10GB of data but my "used" space did not change.  I spent an hour with Chat help but he was unable to help.  He offered to escalate the issue, but based on previous posts about this problem, I decided to use the forum instead.  If one of you super duper tech folks can help, please tell me what info you need to help fix this problem.

thanks!
Kenny