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Re: Outgoing emails blocked when Norton 360 outgoing email antivirus scanning is enabled
I have just encountered a problem that has just raised itself. On occasion (since mid October), Norton displays a message that the email has not been delivered; this appears to be random as not all emails are blocked. Norton's message is that the email cannot be delivered because "connection to mailserver was interrupted". The message did not occur until the last 2 months.
Norton state (see https://support.norton.com/sp/en/uk/home/current/solutions/v57846078_EndUserProfile_en_us) that this is not an error on its part and suggest dis enabling out-going scanning of emails (which I think is low risk if my PC is "clean" and Norton is scanning incoming website traffic and emails properly). However, I think there is an issue with outgoing email scanning
Why do I think that? I have been disabling Norton scanning on outgoing emails, but I have been putting a delivery receipt on all outgoing unscanned email messages. All outgoing messages get through OK as I get the delivery receipt. With Norton scanning outgoing emails enabled, I get random email blocking.
So there is an issue here - whether it is Norton's problem I don't know..
26 Nov 2017