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Kudos0

Recovering Files Cleaned Out by Norton Clean?

i must have not been paying close enough attention but ran Norton Clean on my cell phone, the free version, and it must have totally cleaned out my download folder where I store TONS of stuff over the years that I DO NOT WANT TO LOSE, oops!!!! Is there any way whatsoever to recover these files?

Replies

Kudos0

Re: Recovering Files Cleaned Out by Norton Clean?

Hello Liam. An older thread has a possible solution for you here: https://community.norton.com/en/comment/7020481#comment-7020481

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Recovering Files Cleaned Out by Norton Clean?

One thing to note about the recovery app in SoulAsylum's link.

Step 2Turn on USB Debugging on Android Phone

The recovery needs high priority access to the internal system, so USB Debugging is required.

This can open your device up to malicious apps having total access to your device. The instructions on the web site makes no mention of disabling this after you are finished recovering your files. Be sure you disable USB Debugging, so you are not vulnerable.

Things happen. Export/Backup your Norton Password Manager data.

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