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Recovering N360 formatted data from a drive without the use of N360
The above is proof that I ordered Norton™ Security Premium or (Norton 360) Back in 2014. The computer I was using crashed due to the drive freezing in 2015. Two years later I found a data recovery company (Outsource Data Recovery) that had reasonable prices to recover failed drives.
Yesterday I chatted with two Norton Representatives who were very helpful to me in trying to get the data off my drive. [Ajay and Monali ] Both deserve at-a-boys for doing their jobs well. I really appreciate the help both of them provided.
Both representatives claim that they could not confirm my email address used when I purchased the product. The information above the horizontal line proved that I was using [Removed] when I purchased the product.
I think that I need higher level involvement to get the information off my portable drive. Mr. Prasad promised that he would have someone call me within 48 hours to discuss the issue. This message I hope will provide some background information on the issue.
[Admin Edit: Removed email content with Norton Product Key, Order # and Personal information]