Redirect Virus

Sure I appreciate that and thanks for getting back to me.

I use FireFox and have not tested the issue in any other browser as I don't really use any others.

I click on any link and it'll either take me where I want or redirect me to another site.  It also opens new windows occasionally rather than redirecting the current page.  It's rather tedious but some of the sites are not what I want my kids seeing while others are harmless adverts.  Still not great and concerns me that most forums suggest it's malware that has sneaked through.

I use adblock plus but it doesn't seem to bother the virus but is still active in most cases.  I will try the reset feature.

I'll give this a whirl as well, thanks.

My main point though is after finding this in the Norton help after a google search it leads me to understand that the cover I have is sufficient to deal with the problem post infection.  After trying eraser and deep scans and more than was recommended the problem still persists.

I'll try all of these until something works.

I use the terms virus and malware as this is what everyone else refers to them as when I tried researching the problem.  Apologies if my terminology is incorrect as I'm a gardener and there seems to be a lot of ambiguity surrounding this issue.

Thanks everyone for you help and I look forward to trying the potential solutions you have given me.

You're talking to a layman - as far as I'm concerned the browser is a program on my computer and please do correct me as I'm most probably wrong.  As for anti virus being imperfect I believe I agreed that point in the beginning and have elaborated that I feel that the level of cover I have should be enough to deal with this problem at some point.  This could be either proactive or reactive and that I shouldn't then have to approach third party downloads to deal with it.  For all I know I could end up putting something worse on my computer.

Norton's own advice did not resolve the issue and while I thank everyone for their advice, which I shall be taking, I believe that such actions should not be necessary.

You legend PSB - tried safe mode first and redirect seemed to stop.  I have now reset completely and added ublock origins.  A most simple and effective solution and wasn't mentioned anywhere when I was trying to research how to resolve this.

Many thanks.

I reset, adblock plus is long gone.  There is an option on FF when you got to reset to try safe mode first so I thought I'd give it a whirl with the intention of enabling things to see which one was the problem.  I got excited about the redirect going and just reset anyway.