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Kudos0

Reformat PC

im about to reformat my windows 7 pc and just want to know will i be albe stil use my NIS 2012 key

Replies

Kudos0

Re: Reformat PC

im about to reformat my windows 7 pc and just want to know will i be albe stil use my NIS 2012 key
Kudos0

Re: Reformat PC


MichaelCurran wrote:
im about to reformat my windows 7 pc and just want to know will i be albe stil use my NIS 2012 key

Hi Michael,

Since you are installing on the same hardware you should not have any problems with your Product Key.  If something does go wrong,  Customer Support should be able to sort it for you.  Live Chat is often the quickest.  You can reach them at http://www.norton.com/chat

If you use Identity Safe,  you will need to export a copy to a USB flash drive so you can import it when needed.

If you mean you are about to restore your PC back to factory condition - the way it was when you first bought it,  then any trial security program that came with it will also be restored.  If that program isn't NIS,  then it will need to be thoroughly removed by running a removal tool before you install NIS.  Most security products have a removal tool you can find at their site.

Once you are ready to install NIS,  you need to decide if  you want NIS12 or the new NIS2013.  Many people are staying with NIS12 for now until some of the bugs are fixed in the 2013 version.

If you want the 2012 version you can download it from http://www.norton.com/nis12.  Remember to run Live Update,  rebooting where required,  until no more updates are available.

If you want to go with the 2013 version (you can upgrade free of charge while ever you have a current subscription) the Local ID Safe is only available if you upgrade from the 2012 version.  A fresh install of 2013 will make the Online Vault the only choice.  You can sign in to your Norton Account and find the Download button next to your current subscription.  Downloading from here will give you an activated copy of NIS 2013.


Dave

Windows 10 x64 1909

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