Posted: 23-Apr-2022 | 11:36AM · 3 Replies · Permalink
ON 04/08/22 NORTON CHARGED ON MY CREDIT CARD FOR THE AMOUNT OF $113.64 FOR AP1392668936. MY CURRENT SUBSCRIPTION EXPIRES ON 12/02/22. WHY CHARGE THIS NEW AP# WITHOUT MY KNOWLEDGE. I WANT MY REFUND OF $113.64 IMMEDIATELY.
Posted: 23-Apr-2022 | 11:45AM · Edited: 23-Apr-2022 | 11:46AM · Permalink
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Please see your Norton account to manage licenses / subscriptions.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
Online Refund Request
Refunds for Norton annual subscriptions
Learn more about your automatically renewing subscription
When you stop your subscription from automatically renewing:
Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
It typically takes a few hours from your request for the change to take effect.
Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.
After cancelling your recurring subscription, your subscription will not automatically renew. Your protection will continue through the end of your current paid term.
After cancelling your recurring subscription, your subscription will not have the Norton Virus Protection Promise. Your protection will continue through the end of your current paid term.
Posted: 01-May-2022 | 6:56AM · Permalink
I believe Norton's customers should raise a classified lawsuit against Norton for its fraudulent actions regarding its products and refund policy. Several millions of punitive damages will make them more customer-oriented.
Posted: 01-May-2022 | 7:08AM · Edited: 01-May-2022 | 7:13AM · Permalink
My License and Services Agreement (Americas) has a Class Action Waiver.
This thread is closed from further comment. Please visit the forum to start a new thread.