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I did not want the account to renew automatically, so I terminated it. I have thus uninstalled every service from my computer and am anticipating a complete refund, but I haven't received any feedback or correspondence. I am aware that a 60-day money-back guarantee is in effect.
Please issue a prompt refund to the charged account.
Regards,
Posted: 28-Dec-2022 | 8:28AM · Permalink
There is no one in the forums that can access accounts to process refunds.
Have you already requested a refund? If so, how long ago did you make the request?
If not, to request a refund see this Norton Support page. https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit...
Posted: 31-Dec-2022 | 11:07AM · Permalink
you will need to contact support directly for the refund not sure if you need to call or can send a email ( do they have a email contact?)
you will than need to provide the requested information
Posted: 01-Jan-2023 | 12:28AM · Permalink
Thank you for your support, I spoke to chat agent and solve the refund issue. Thank you.
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