Replies
Re: Refund for annual auto subscription
Posted: 01-Oct-2022 | 4:55PM · Edited: 01-Oct-2022 | 4:57PM · Permalink
Norton Community does not have access to your Norton account, subscription details nor payment method.
Please visit the Cancellation & Refund Request page.
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Re: Refund for annual auto subscription
Posted: 01-Oct-2022 | 4:56PM · Permalink
R U asking how to stop your Norton subscription from automatically renewing?
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Please check your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
When you stop your Norton subscription from automatically renewing:
- Your subscription will continue through the end of your already paid subscription term, after which your subscription will not automatically renew.
- It typically takes a few hours from your request for the change to take effect.
- Associated recurring subscription benefits may end when you stop your subscription from automatically renewing.
When you stop your recurring subscription, your subscription will not automatically renew.
- Your subscription will continue through the end of your current paid term.
- Your protection will continue through the end of your current paid term.
When you stop your recurring subscription, your subscription will not have the Norton Virus Protection Promise.
- Your protection will continue through the end of your current paid term.
- Your subscription will continue through the end of your current paid term.
FAQ: Norton subscription and renewal
https://support.norton.com/sp/en/us/home/current/solutions/v126985328
FAQ: Norton Subscription status
https://support.norton.com/sp/en/us/norton-360/current/solutions/v136019247
This thread is closed from further comment. Please visit the forum to start a new thread.