Refund on auto renewal
Posted: 20-Sep-2022 | 7:32PM · Edited: 21-Sep-2022 | 3:49AM · 3 Replies · Permalink
I have been charged for the renewal of a subscription for another year without warning. I would like to cancel this subscription for this year and get my money back. I tried to contact the support via chat but it didn't work. What else is left to do ?
MY BILLING INFORMATION:
Order Number: [Removed]
Name: Hoan nguyen
Account ID: [Removed]
Thanks for your help,
[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]
Re: Refund on auto renewal
Posted: 20-Sep-2022 | 7:55PM · Permalink
Norton Support is via Chat or Phone. No email support.
Please review: ~ regarding Chat Support ~ regarding Phone Support
here > https://community.norton.com/en/comment/8530796#comment-8530796
as test: Chat from Edge ... okay for me.
~ Contact Norton Support
Twitter Norton Support
https://twitter.com/NortonSupport(link is external)(link is external)
~ regarding Phone Support
Please share your geo-location/country.
Maybe, I can post Norton Support phone number, if you want?
Are you United States?