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Kudos0

Reinstalling Antivirus for Mac

Hi - help, please! My hard disk was wiped recently and wasn't backed up. My Norton Anti-Virus software naturally all disappeared. I bought a 1-year renewal back in March of this year, and although I can access the info in my Norton account, it doesn't allow me to re-download the product. Can you help me please to download? Many thanks in advance. 

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Kudos0

Re: Reinstalling Antivirus for Mac

If you purchased Norton Internet Security 5 or Norton AntiVirus 12, then it should allow you to re-download the product on the Norton Account Web site. If that's not the case, please explain what you see and what problems you have downloading the product.

If you have an earlier version of the product, then please contact me privately. It's not possible to re-download that software.

Ryan McGann Technical Director Norton Business Unit, Symantec

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