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Kudos2 Stats

Release notes - planned features vs bugs

It would be very helpful if when Norton make a significant upgrade they publish sensible release notes that document what changes the user will see. This would allow us to distinguish planned changes (which we may or may not agree with!) from unplanned bugs (which would then be easier to identify and report). You might want to include an explanation for the reasoning behind some changes where appropriate.

The 'What are the changes in this release?' section on

https://community.norton.com/en/blogs/product-update-announcements/norto...

is not at all helpful in this respect.

For example some changes that I have noticed so far between 22.2.0.31 and 22.5.0.120:

a) Under Administrative Settings, configure Background Tasks the Power Source configuration settings have vanished.


b) Under Administrative Settings, Product Security, Non-Admins Access to Settings has vanished.


c) Under Firewall, Advanced Program Control tab, 'Application with Unproven Reputation' has been changed to 'Low Risk Applications', however the online help still says 'Application with Unproven Reputation'.


d) Under Firewall, the tab has changed from 'Antispyware and Updates' to 'Updates' and the Antispyware setting has vanished.

Others may wish to add to this list...

Please identify which are of these are planned changes and which are bugs.

Replies

Kudos1 Stats

Re: Release notes - planned features vs bugs

Hello

I can tell you that Non-Admin Access to Settings has been removed since it was a security risk. Sorry, I don't know about the others..

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Release notes - planned features vs bugs

Thank you for this information.

Hopefully Norton/Symantec will now provide the remaining answers (and maybe some sensible release notes!).

Kudos1 Stats

Re: Release notes - planned features vs bugs

"Under Firewall, Advanced Program Control tab, 'Application with Unproven Reputation' has been changed to 'Low Risk Applications', however the online help still says 'Application with Unproven Reputation'"

Yes.We have changed the text to "Low risk applications" for better understanding , but there is no change in the actual functionality. Help document is not up-to-date. Thanks for notifying us, We will address this in the next update.

Thanks,

Madhan.

Kudos3 Stats

Re: Release notes - planned features vs bugs

Hello.

First thank you for sticking your head above the parapet and providing this information.

I agree that the text, the online help and the .pdf Product Manual should all use the same terminology. I also now understand that the functionality has not changed, just the wording of the text. However (at the risk of making you regret raising your head!) I have to say that I think that the original wording of 'Application with Unproven Reputation' seems to provide a much more accurate description of what it is you are actually dealing with. To my mind 'Low Risk' would imply an application with a proven reputation!

Would anyone be prepared to comment on what has happened to the remaining two items:

  1. Under Administrative Settings, configure Background Tasks - the Power Source configuration settings have vanished. Are they all now set so that all of the tasks only run when the computer uses external power?
  2. Under Firewall, the tab has changed from 'Antispyware and Updates' to 'Updates' and the Antispyware setting has vanished.

Please, please, please would you produce some decent Release Notes when you make significant new releases. They only need to focus on changes that will apparent to end users. I genuinely believe that:

  • Users will be happier because they will have a better understanding of what has changed (and possibly why it changed), and will not have to try to guess what is a planned change and what is a bug.
  • The information would be in one well-known place rather than scattered around random forum threads (or entirely absent!).
  • Norton will have to spend less support time on answering individual queries (like this one!)
Kudos1 Stats

Re: Release notes - planned features vs bugs

Snowman1: I have to say that I think that the original wording of 'Application with Unproven Reputation' seems to provide a much more accurate description of what it is you are actually dealing with. To my mind 'Low Risk' would imply an application with a proven reputation

+ 1

Kudos0

Re: Release notes - planned features vs bugs

Snowman1:

Would anyone be prepared to comment on what has happened to the remaining two items:

  1. Under Administrative Settings, configure Background Tasks - the Power Source configuration settings have vanished. Are they all now set so that all of the tasks only run when the computer uses external power?
  2. Under Firewall, the tab has changed from 'Antispyware and Updates' to 'Updates' and the Antispyware setting has vanished.
  1. My guess is that the default use to be to only run on external power, so that is probably the case now with no way to change it.
  2. This was brought up in beta testing and while the "Antispyware" setting has been removed, Norton does still scan for spyware.

I hope that helps.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Release notes - planned features vs bugs

Thank you.

I think I may have found the entry in the Beta forum that you are referring to in point 2:

https://community.norton.com/en/comment/6352551#comment-6352551

I agree with your guess about Point 1. It would be good if someone from Norton could confirm our guess!

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