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Kudos0

Relocking after unlocking

Hello I entered the pin into my child's phone to unlock it so I could do something quickly on there. How do I relock it so it's back under the house rules? I know I can go through the Web interface to use instant lock but I just want to return it to being under the house rules rather than it being locked until I unlock it.

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Kudos0

Re: Relocking after unlocking

Hi @paulyeti,

Welcome to Norton Community!

After using PIN to unlock the device, you can reset House rules back by changing PIN in Norton Family website.

Please follow below steps

Navigate to House Rules->Time Supervision->Click on Edit, next to PIN->Change the PIN and save settings.

Thanks,

Devi AK

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