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Kudos0

Removal of Geek Buddy from a laptop

I would like to know if my Norton Security Premium package will remove "Geek Buddy " from my Daughters laptop

Replies

Kudos0

Re: Removal of Geek Buddy from a laptop

Hello Notso1949 Download Malwarebytes, its free and compatible alongside most antivirus software:

https://www.malwarebytes.com/

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.292 / NCSP 22.16.3.21 / Norton Core v.270 on Android
Kudos0

Re: Removal of Geek Buddy from a laptop

Did your daughter use the Geek Buddy service and have them remote into her computer?

Are you concerned they may have left some malware on her system? 

If SoulAsylum's suggestion does not find anything after a full system scan with your Norton, you can  check Control Panel - Programs to see if there is anything you do not recognize? You should be able to remove the remote control software from there.

Things happen. Export/Backup your Norton Password Manager data.

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