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Kudos0

remove an activated license for mistake

how can I remove a product (type for 5 pc) enabled by mistake
to my profile?

the correct one was type for 3 pc
which is now
already activated

thanks for any suggestion

Replies

Kudos0

Re: remove an activated license for mistake

If you accidentally activated a second subscription, you can contact Support via online chat and ask them to combine the two subscriptions. That way you will not lose any time.

www.norton.com/chat

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: remove an activated license for mistake

tnk fo repay but
The right option is not merging but remove
second activation I have to sell my client

Italy support are on Christmas holidays, I wait for the 27/12

Marco

Kudos0

Re: remove an activated license for mistake

I understand now. You need to transfer the one subscription from your Norton Account to a client's account.

So Norton Support is the only way to do that. Let us know how it goes when you contact them on the 27th.

Things happen. Export/Backup your Norton Password Manager data.

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