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Kudos0

Remove your AD POPUPS or I'll simply remove my family+

I just came in my office to check something on my rig and I see some kind of ignorant AD popup over my N360 sys tray.

Wtf? Wow...

Didn't see a settings option anywhere in the product to disable this. Closed it.

Another popped up.

You have 2 days / 48hrs from 12/23/2017 to disable your ignorant spamming of your product in our systems.

If I see another of your Ads, you'll be uninstalled from every computer in my house, and from my extended family (because I support multiple networks), and I'll encourage my friends and colleagues to do so as well.

I'm dumbfounded you somehow thought this was a good idea. Whichever retard thought it was a good idea is likely about to cost Norton a massive amount of money with customers showing you the finger as they head toward competitors.

Don't respond to me with anything except a method of eliminating ever seeing another popup AD from your product, unless your response is "Find another vendor" in which case - we will.

In fact since I had to come here to do this, I'll line some up because with the level of stupidity shown by doing such Ads in the first place I find it hard to believe you'll address it quickly.  You'll get the 2 days to obliterate them though since I said it.

So, tick tock from 7:14 CST...

Labels: Popup

Replies

Kudos0

Re: Remove your AD POPUPS or I'll simply remove my family+

Symantec has been notified of your complaint,

and for the record, I am a user like you.

Windows 10 Home X 64
Kudos0

Re: Remove your AD POPUPS or I'll simply remove my family+

Thanks, and I hope they take it seriously, because we certainly do.

Based on discussions I've had over the weekend there will likely be 8 annual subscriptions terminated in conjunction with mine if this issue persists.

I've lined up several major review editors choice full featured protection suites I'll be testing this week to determine which will replace Norton.

Since I'm extremely annoyed at having to do this at all it may not matter what Norton decides to do after the fact - it may be too late.

Kudos0

Re: Remove your AD POPUPS or I'll simply remove my family+

Hang in there. Asit's Christmas it might take a day or so for Symantec to respond.

Have you contacted Support as yet ?   http://norton.com/chat

Windows 10 Home X 64
Accepted Solution
Kudos0

Re: Remove your AD POPUPS or I'll simply remove my family+

Guess the grueling fatigue of rebuilding several environments over a 2 day period got to me a LOT more than I had realized.

Settings -> Administrative Settings -> Scroll to bottom -> Special Offer Notification = Off

Kudos0

Re: Remove your AD POPUPS or I'll simply remove my family+

A new survey has just been enabled in the forum about these pop ups.  Look at the top right of any forum page and let Norton know what you think.
 

Things happen. Export/Backup your Norton Password Manager data.

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