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Kudos0

Removing Norton toolbar altered settings on PC I don't see how to undo

It happened as an unusual side effect of blocking the new Norton toolbar from installing itself on Chrome.    Now I can't use URL's on any program, except the browser.   When I click an active URL I get the error "This operation has been canceled due to restrictions on this computer. Please consult your system administrator".

I don't know what setting would block the activity of URL's on all programs on my computer, except the browser, apparently altered as a bug brought about by how I blocked the installation of the Norton toolbar.

I am also constantly bothered by how aggressive Norton is about pushing its unneeded announcements and extra reasons to use my space and interrupt my day. This case just seems to be a really terrible consequence of one of those.  I've been blocking Norton toolbar ever since it was introduced, was it 4 or so years ago?  I've recently been noticing that Norton was checking out websites returned with a Google search, possibly a nice addition to Google's doing that as well.  Now maybe that stopped when I blocked the toolbar's attempt to install itself again, though I don't know quite what was different this time, it seemed to be being more aggressive than before, and said I would be unprotected online if I didn't accept it.  I've always thought I paid Norton good money to protect me from annoying pop-ups, and to not have programs taking over real estate on my screen, but Norton seems to be the worst offender of all.... 

Anyway, I need help now.  How do I unblock the use of URL's on my PC ???

Replies

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Jessie Lydia Henshaw:

It happened as an unusual side effect of blocking the new Norton toolbar from installing itself on Chrome.   

Specifically, how did you block Norton Toolbar from installing on Chrome.  Norton Toolbar installs on Chrome by way of the Chrome webstore.   So, you blocked an optional install from Chrome webstore and then something happened related to URL's..?  

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Hello

Perhaps this article will help you with your issue of unblocking websites in Chrome.

https://chrome.google.com/webstore/detail/unblock-now-unblock-sites/amgdkfbdpibcpbcmglmphcaebblkddab?hl=en-US

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Well, I don't actually know what happened.   I was one step short of installing the toolbar, so I could then disable it, hoping that would stop it from popping up for installation again and again... Then I changed my mind and just closed the window.     From that point on clicking links in programs *other than* the browser seemed to always make the same "BoBo" sound and error message to see the administrator.   I don't think there's any administrator setting on a Windows 7 PC to block access to URL's, and I can't find one in NIS either.    

Since then I've found, after PC reboots then Windows 7 and One Note updates and forced repair of MS Office and more reboots... I seem to only have the problem with MS programs, not other things.   I think the problem elsewhere at first, like with Jot+, and WordPad, but now I'm not completely sure.  

So it seems some hidden firewall thing happened affecting the whole PC at first, and the reboots, updates and repairs cured it for everything but the MS programs, or it perhaps only affected the MS programs.   That it affects both the MS Office programs and MS OneNote the same way might narrow down what happened.  If NIS is now blocking web access treating the MS programs as not authorized to have web access, no longer recognizing them, where might that suggest the fault occurred, and how might reintroduce them to each other?    

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Hello Jessie

Perhaps a reinstall of your Norton product would help. You could do that with the Norton remove and reinstall tool.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us

www.norton.com/nrnr

This time allow the toolbar to be installed and then if you want, disable the toolbar or hide the toolbar if you can so that you can still get the protection that it gives.

Or perhaps its a permissions issue.

Please come back and let us know how you made out. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

You may have inadvertently caused Windows to be unable to determine a default browser.  If Chrome is your default, try changing the default to Internet Explorer.  Open IE.  Then close IE and make Chrome the default again.

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Well wish that was it, but the fault, whatever it is, still seems to be preventing MS software URL's from accessing the internet, whatever browser is default.   So when I have some time, maybe it would be best to uninstall and reinstall first NIS then all the MS software, I guess... with reboots in-between?    It might not have actually been caused by Norton, but possibly by an accidental keystroke combination just before or after the event I recall occurring when I lost URL access to the internet.

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

I would lean more towards uninstalling and reinstalling Chrome.  When Chrome is removed, set IE as the default browser in Windows settings.  Then reinstall Chrome and make it the default.  The error you are seeing is typical of a default browser issue, and such issues are not uncommon with Chrome.

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Well, you forget maybe that URL's in other programs access the default browser OK, only the MS programs seem to have the problem, and can't access a browser whichever is the default.   Anyway, we agree, uninstall and reinstall stuff, oh dear...  till I give up and have to replace the operating system...  :(

Accepted Solution
Kudos1 Stats

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Well hooray!   Thanks.   I ran the registry code and made sure IE was default and rebooted and seem to be back to normal, my preference to use Chrome.  Thanks.   I'm hesitant to use Flash till I have to for something, which keeps trying to load itself like too many things seem to...

Kudos0

Re: Removing Norton toolbar altered settings on PC I don't see how to undo

Hello Jessie

I'm glad I was able to help you solve your issue. Google is my friend. Since your issue seems to be solved, could you please mark the post which solved the issue for you? Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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