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"Renew Now" link does not work

I have been getting offers to renew my subscription at a discount. When I open the link, it takes me to a page with the "Renew Now" button. However, when I click on it, a new browser page pops up but will not open. (The address is like a mile long.)

So, I want to renew, but there seems to be no way of doing that online.



Re: "Renew Now" link does not work

First, be sure it is a genuine Norton offer. Check the sender's email address in this Norton Support article.  Is this email from Norton legitimate?

Be sure you have turned off any VPN feature and ad blocking extensions for the Norton pages. 

Others have had issues going online to get these discounted renewals. You may just want to contact Norton Support and ask them to help with this discounted renewal.   If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.

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