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Kudos0

Renew subscription or purchase new version

Hello,

Does the new Norton Internet Security currently being offered for sale have any upgrades or improvements over the current version?  Reason I am asking is that I need to renew my subscription and I want to make sure I get the most updated version.  If there are big changes then I am going to order the new version but if there aren't then I will just renew my subscription.

Also, If I do order the new version will I have to reinstall it on my computer?  Does that mean I will have to remover the old version?

Thanks.

Replies

Kudos0

Re: Renew subscription or purchase new version

Hi. This is a link to the latest versions renamed as Norton Security.

http://us.norton.com/norton-security-antivirus

This link although somewhat dated, gives info as to the differences previously.

http://www.nortonsecurityonline.com/faq/content/1/116/en/what-is-the-dif...

Most of the new features have been incorporated in the older versions such as NIS and 360.

However, it's worth considering the latest versions which you can buy cheaper from a reputable vendor such as Amazon and the like.

If you purchase and install the new product, if you have any remaining days on your old sub, Support will usually add them to your new subscription.  http://www.norton.com/chat

You can normally overinstall the new product on the previous one, although uninstalling the previous version and keeping your preferences and then clean installing the new one, is often better for avoiding problems.

Hope this helps !

Windows 10 Home X 64 Norton Security Premium Latest Version
Kudos0

Re: Renew subscription or purchase new version

Thank you for your reply.  If I purchase the new product, will the installer prompt me to uninstall the old one first or do I have to manually uninstall then install the new product?  How would I uninstall the old version but still keep my preferences?

Thanks again.

Kudos1 Stats

Re: Renew subscription or purchase new version

As long as your current product is working correctly, you can just start the installation and the installation routine will take care of removing the old product. This process will retain your settings from the old version, including a local vault if you use that feature.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Renew subscription or purchase new version

Norton Internet Security does not support multiple operating systems. If you go for new Norton Security Deluxe or Premium you can use it not only on Windows but also on Mac, Android and Apple iOS devices (iPhones and iPads). If you go for Norton Security Deluxe you can use it on total 5 devices. Norton Security Premium can be used on 10 devices and comes with 25GB of Norton Online Backup space. If you only have one computer go for Norton Security Standard.
Kudos0

Re: Renew subscription or purchase new version

Aivars,

If you have several computers and want to stick to NIS for a while for some reason you can use the new Norton Security key to renew some of the older Norton Products such as NIS and NAV and in one case with Norton 360.

Since copies of the older products are difficult to find out in the market and in some cases more expensive than the new ones it may be worth considering this when you buy your Norton Security and we can point you to which NS you need to activate which older product.

This way if you have several computers you can leave the older Nortons running and do one new Norton Security until you have seen the differences.

Hugh
Kudos0

Re: Renew subscription or purchase new version

Hello, Thank you for your replies and advice.  I purchased the new Norton Deluxe and installed it.  I have two questions I was hoping could get answered.

First question (and most important):

I downloaded and installed the new product and it removed my old NIS during the installation process.  I was connected to the internet during the whole removal, installation and restart.  Would my computer have been vulnerable/compromised during this time? I received notification that the antivirus and firewall were disabled as Norton removed the old product.  Also, during the time the new product was being installed I do no know if I had any protection active. All applications were closed (I think) but I know that  NIS usually blocks my OneDrive from connecting to the internet (because I don't use it) and while the new product was installing OneDive popped up.  Should I have left my computer connected to the internet during the whole process or should I have disconnected until after the installation?

Second question:

I read somewhere that I can obtain the remaining time from my old subscription?  I  have less then a week left so it is no big deal but was just curious. 

Thanks.

Kudos0

Re: Renew subscription or purchase new version

Aivars1234,
Norton v22.x seamless upgrade means the installing product installs side-by-side with the previous version, which remains active throughout the new installation.   Restart finalizes version transition.
Yes, remain connection to the internet during the whole removal, installation and restart.
Note: seamless upgrade applies to certain products and if previous is working properly.
Note: seamless upgrade does not apply to legacy Norton.
You may Chat with Official Norton Support  to request add remaining days.

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