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Renewal being treated as a second product!
I clicked on renew on my desktop window in my Norton IS 2011 product. It prompted me for the license number. After I entered it, I see my prior license still has 20 days remaining, and instead of adding to my subscription, Norton seems to have this set up as a new product in my account. Why? What can I do to get my current subscrition extended, instead of a second instance being added to my account?