renewal charges

Posted: 17-Aug-2023 | 10:21AM · 1 Reply · Permalink

WHY AM I GETTING RENEWAL ATTEMPTS TO MY BANK WEEKS IN ADVANCE TO MY RENEWAL DATE?

Replies

bjm_ Guru

Norton Fighter25

Reg: 07-Sep-2008

Posts: 33,484

Solutions: 1,916

Kudos: 5,286

Posted: 17-Aug-2023 | 11:00AM · Edited: 17-Aug-2023 | 11:50AM · Permalink

Users report Norton pulls recurring subscription payment 30-45 days before current term expiry.

FAQ: Norton subscription and renewal

We send a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.

Learn more about your automatically renewing subscription

For annual subscriptions, we send you an email with the renewal price, the billing date, and related details before any charge occurs so that you know it is coming.