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Kudos0

Renewal of Norton Internet Security

I currently have Norton internet security but have just purchased Norton Security via download to renew my norton in a few weeks time.

Can i just enter the product code to renew my norton for another year, or will i have to uninstall & wipe my present Norton Internet Security from my pc before i install the new Norton Security ?

Some people have said i will not need to unistall it but i would like to be sure. 

Replies

Kudos1 Stats

Re: Renewal of Norton Internet Security

The keys are different between the products so you will need to install NS.

Just run the NS setup and it will save the settings and history and uninstall NIS and install NS.

Dave

Kudos1 Stats

Re: Renewal of Norton Internet Security

Hello Daisey

This is assuming that your NIS is running without any issues. Please back up your Identity Safe just in case. Also please remember to run Live Update a few times and restart between Live Updates. Please also go over your NS settings as some things are different. Please let it do a full system scan and also give Norton Insight a run thru. That will help to shorten your scan times.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Renewal of Norton Internet Security

Can i just enter the product code to renew my norton for another year, or will i have to uninstall & wipe my present Norton Internet Security from my pc before i install the new Norton Security ?

I may be misunderstanding what you want to do but if you have Norton Internet Security and have a current copy of Norton Security then the key for that will now activate Norton Security (or Norton Antivirus but not Norton 360 unless the version of Norton Security you have is the Premium level which in most regions works for up to 10 devices).

This is relatively recent so that may be why I'm differing from my other colleagues here. 

However if you have no particular wish to stick with NIS, or have or plan to upgrade to Windows 8* or 10 on your computer then it's best to upgrade to the new Norton Security.

It would be a good idea to let us know if you use the Identity Safe for automatic filling in of passwords etc and/or rely on the Norton Toolbar for its additional security functions since there are some situations that are not fully  resolved yet with Chrome and Firefox browsers. Other's here can advise you better on that.

Hugh
Kudos0

Re: Renewal of Norton Internet Security

I currently have Norton Internet Security on my pc`s.

I have purchased a current Norton Security 2016 Download key to use when my current Norton Internet Security expires.

Can i just log into my norton account, click renew & enter the "Norton Security 2016" key even though the key is for the "Norton Security 2016" which is different to my current "Norton Internet Security".

Or is the software different for Norton Security 2016, so would i need to uninstall & delete my existing "Norton Internet security" first, before i can then install the New Version of "Norton security 2016" ??

Kudos1 Stats

Re: Renewal of Norton Internet Security

Daisyfluff

Please see my reply above to your first query by clicking on this link Permalink  or just scrolling up until you see it.

The software of Norton Security is totally different and more uptodate but the key for it will activate the earlier versions subject to the limitation I mentioned above which refers to Norton 360 and not Norton Internet Security. There may be a limitation so that the versions of Norton Security with different numbers of device activations will limit the key to the smaller number on the older products but if you bought anything other than the 1 device version of Norton Security it should activate your Norton Internet Security which I imagine is for 3 devices?

However if you want to install the newer product then doing that will uninstall NIS for you and ask you if you want to keep your settings. However if you use the Identity Safe or the Firefox or Chrome internet browsers it would be best to say so and get some specific advice here on the transition.

Is that clear? Please note what I said in the last two paragraphs of my message at Permalink as I asked at the beginning of this one .

Hugh
Accepted Solution
Kudos1 Stats

Re: Renewal of Norton Internet Security

As huwynger noted you can use the Norton Security product key to renew your current NIS product if that is what you wish to do.

If you have updated your NIS to the latest 22.x.x.x version, it is functionally the same as the newer Norton Security product. So there is really no reason to stay with the older NIS.

If you wish to move to the new product you can just download the Norton Security installer from   www.norton.com/latestns

As long as your current NIS is working properly you can just run the Norton Security installer and it will take care of uninstalling your NIS and then installing Norton Security. This process will retain your settings, including a local ID Safe vault if you still have that.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Renewal of Norton Internet Security

Thank you peterweb & huwyngr

Kudos1 Stats

Re: Renewal of Norton Internet Security

Daisy

Glad we got it ....

Just adding -- after you install Norton Security (if that's what you decide to do) make sure you run Live Update a few times with a Restart (that's the one that closes the PC down and then automatically starts it up again; it's not the same technically as SHUT DOWN followed by turning the power back on again) until it tells you that you are fully uptodate.

The "downloads" tend to be more uptodate than the old CDs were but never up to the very very current state so you need to make sure you are.

You know where to find us if you need help .... or can give it.

Hugh

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