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Renewal is a pain...

My biggest problem with Norton has always been it's public/human interface - it's like a big ignorant machine - yes, the product is good and they are getting better with support, but I'll offer money to anyone who can get a human in less than 30 minutes.

All I want to do is renew my service - I purchased a 3 license pack last year and Norton is still rated top by PC magazine so I will renew.

No matter where I go or what I click, NO WHERE ANYWHERE DOES IT TELL ME THE RENEWAL IS FOR MY 3 LICNESES.  I can't get a human - their Chat machine is a joke. 

You would think the most basic questions would be answered first, but not with NORTON - a big display of all the mintute features and nowhere does it mention my $109 is good for 3 PC's or one. 

Does anyone know?  

James Walker

[edit: Please do not post email addresses per the Participation Guidelines and Terms of Service.]


Kudos1 Stats

Re: Renewal is a pain...

Hello JamesWalker

Welcome to the Norton Community Forum

Can you please tell us what product you are referring to? You can purchase your product any where and just enter the key where it says renew on the main page of the program.

Also please tell us what version you have installed now. Also please tell us where you are located country wise. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus Core Firmware 282 I E 11 Chrome latest version.

Re: Renewal is a pain...

 why dont you just login to https://www.mynortonaccount.com ?

You can see how many licenses you have left in there...

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