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Kudos0

Renewing to all PC

   I may have this wrong, but why do I have to go to each PC to renew my NIS subscription?  I've gone to Norton Management and didn't see a way to renew all of my PC's from there.  After I enter my new key on one PC, and then go to Support>Subscription Status, it shows 366 days as it should.  Why won't it automatically update my other two PC's, when I click on their Subscription Status?  The screen shows the PC is communicating with the server, where my new subscription is located.

  Second question.. where can I download and install the latest version?  I am using 21.5.0.19.  Could this be the latest version?

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Accepted Solution
Kudos1 Stats

Re: Renewing to all PC

The reason your other computers cannot update with the Subscription status is that they are tied to the old product key. You need to go to each computer and enter the new key. If you had just renewed with Norton (I know it is more expensive, which is why you did it the way you did), it would have automatically picked up the new subscription time. Time is money, and you saved some money, so have to give a little time.

Normally you can to to www.norton.com/latestnis  and it will take you to the lates version of your product. I just tried and it is still at 21.3.0.12.  It should be updated soon.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Renewing to all PC

Thank you for the information, peterweb.  I was hoping the Norton Management program would make things a little easer but I guess not.  I've already typed in the new key, on the other PC's so at least I'm protected for another year.  You did have me checking my version number 21.5.0.19, when you showed 21.3.0.12 was the latest version.  I thought something was wrong..  Thanks also for the website address. 

Kudos0

Re: Renewing to all PC


PC_confused wrote:

  You did have me checking my version number 21.5.0.19, when you showed 21.3.0.12 was the latest version.  I thought something was wrong..  Thanks also for the website address. 


Sorry for my poor wording. I should have said that the link I gave goes to 21.3.0.12, while the latest version is actually 21.5.0.19, and the ...latestnis link should be updated soon.

Things happen. Export/Backup your Norton Password Manager data.

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