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Kudos0

Renewing with a 'foreign bought activation key'

Hello,

Back in April I bought a boxed version 3 key license (Greek version) NIS 2010 here in Cyprus! I posted here and was assured by some of our good members that this wouldn't be a problem because come renewal time I would just enter the new activation key number and all would be well, as I thought it would be. My current subscription runs out in 30 days for NIS 2011.

I just read another thread just now in which a 'Guru' was explaining to someone that, "The language is now tied directly to the product key which is encoded with the language". So what I read into this here is that I won't have a problem with the renewal now, but come next year when I want to upgrade from say NIS2011 to 2012, using the auto 'over the top' renewal, it will download a full Greek version instead of my English version?

Does anyone know anything about this? I can feel panic stations coming on.

Replies

Kudos0

Re: Renewing with a 'foreign bought activation key'

Hello,

Back in April I bought a boxed version 3 key license (Greek version) NIS 2010 here in Cyprus! I posted here and was assured by some of our good members that this wouldn't be a problem because come renewal time I would just enter the new activation key number and all would be well, as I thought it would be. My current subscription runs out in 30 days for NIS 2011.

I just read another thread just now in which a 'Guru' was explaining to someone that, "The language is now tied directly to the product key which is encoded with the language". So what I read into this here is that I won't have a problem with the renewal now, but come next year when I want to upgrade from say NIS2011 to 2012, using the auto 'over the top' renewal, it will download a full Greek version instead of my English version?

Does anyone know anything about this? I can feel panic stations coming on.

Accepted Solution
Kudos2 Stats

Re: Renewing with a 'foreign bought activation key'

Hallöchen brummie,

If you renew with your Greek key, and then you upgrade to NIS 2012 via the Norton Update Center next year, then it looks like you will indeed end up with the Greek version. I asked a Symantec employee about this, and it seems that Norton product keys are no longer indifferent to language switches. The Norton Update Center does everything automatically, so you have no say in the matter, sort of ;-) However, there is a way to avoid this and choose your language; you should be able to download the English version of NIS 2012 from the direct link (now currently www.norton.com/nis11 to directly download the English version of NIS 2011), save it to your desktop and then install it over NIS 2011 without any language or product key problems :-)

Your Norton Ladybug.
Kudos0

Re: Renewing with a 'foreign bought activation key'

Ah Guten Abend Yaso_Kuuhl, wie gehts? Long time no speak!

That sounds about right what you say! Now it is automated it would just pick up the 'embedded language code' from the key and download a Greek version. So you are saying that when the time comes next year to upgrade to the newer version I would have to do it all manually as opposed to doing it the automatic way, what a pain! 

I shall probably post again this time next year regarding this although I wouldn't be surprised if it all changes again.

Thanks for your help Yaso, much appreciated, as always.

Kudos0

Re: Renewing with a 'foreign bought activation key'

Lol, yes, long time no read, brummie - mir geht's prima, danke der Nachfrage ;-D Dir hoffentlich auch!

Yes - now the NUC seems to zone in for the "embedded" language, and it certainly sounds like you'll have to pick the language manually in order to avoid being force-fed the product key language :-)

When the time comes and you post here again, we'll know (hopefully) what has changed again :-)

Mach's gut, gell ;-D

Your Norton Ladybug.
Kudos0

Re: Renewing with a 'foreign bought activation key'

'Yaso_Kuuhl', vielen dank noch mal, just don't do a disappearing act on me as I will defo need your expert advice either this time next year or during the year some time.

Aufwieder hören (I think that's right).

Kudos0

Re: Renewing with a 'foreign bought activation key'

Gern geschehen, and I'll do my best to stick around

Auf Wiedersehen ("Auf Wiederhören" is usually reserved for phone conversations, because of the "hören") ;-)) 

Your Norton Ladybug.
Kudos0

Re: Renewing with a 'foreign bought activation key'

Brummie,

Good to see you again .... That doesn't sound like Brum to me ..... <gdr>

<< I would have to do it all manually as opposed to doing it the automatic way, what a pain!   >>

Actually you may find it is not such a PITA .... Using that route you will download one single file and if you save it on your computer you can use the same file OFFLINE for all the computers you are installing on instead of going to NUC and doing a live update on each one. Since it is a version upgrade it is not going to be just a few files updated but a complete uninstall and reinstall.

Also there hve been the very occasional reports of a failed NUC installation perhaps due to "static on the line" as we used to say so doing the installation totally within the computer is to me a much safer way to go to a new version.

Hugh
Kudos0

Re: Renewing with a 'foreign bought activation key'

Yaso_Kuuhl, Thanks for the correction, always thought you'd make a good German - English teacher, maybe your talents are wasted here........no, on second thoughts, you stay here!!!

Auf Wiedersehn

Kudos0

Re: Renewing with a 'foreign bought activation key'

Hello Hugh, How you doing?

Actually, you should hear my mother with her German/Brummie accent!

It is still a pity I will have to go down this road as the last two auto upgrades went well for me, but now they have changed the format with foreign bought Norton programmes I don't have a choice. Like you say though, it is a much safer way, and I remember you don't have to use the NRT with these later suites to remove, I didn't the year before last and all went well.

Thanks for your advice.

Kudos0

Re: Renewing with a 'foreign bought activation key'

Doing fine thanks Brummie -- getting older and I think wiser .... <g>

The mind boggles at that blend! I was taken into the local ER a while back and the chief doctor was looking after me -- he was surprised when I said "You're a Geordie aren't you?". It was liking talking to the Overseas Department of the UK Pension Service!

Yes all the indications are that major upgrades "on top" work fine and in fact there have been some cases where using NRT has actually caused a problem subsequently .....

Hugh
Kudos0

Re: Renewing with a 'foreign bought activation key'

Hugh,

I think the Geordie accent is great, used to work with a few of them some years back, great people.

I can remember a few people advising to use the NRT to uninstall but subsequent advice dictated that it is ok now with the more recent versions to just get rid from the control panel. I did this and all went well. Will certainly do this again next year when the time comes.

Have a good day my friend.

Kudos0

Re: Renewing with a 'foreign bought activation key'


brummie wrote:

[ ... ] just get rid from the control panel. I did this and all went well. Will certainly do this again next year when the time comes.


You don't even need to do that since the Control Panel Uninstall/Remove Programs just calls the Norton uninstall module that is installed under the Norton Internet Security All Programs Menu and that is what the Installation routine of the replacing version does.

So all you need to do after downloading the new version is run it -- in VISTA/Windows 7 I usually do this using Run as Administrator when you Right Mouse Click on the exe file to install -- and it will uninstall / tell you to reboot / install. And then you need to run LiveUpdate to catch up on definitions etc since the file was frozen.

Dead SImple ..... I just did it on my XP NIS 2010 and it worked smoothly although the Norton Insight - Aplication Ratings looked a bit odd until it first populated itself with files! That took longer than I remember from previously.

Enjoy that Mediterraneum Autumn with all the tourists gone home!

Hugh
Kudos0

Re: Renewing with a 'foreign bought activation key'

I only just saw this message as it was on the previous page.

Had a look and do you know, that's the first time I looked there, a very useful tip, thanks for that.

Unfortunately, the 'Mediterranean autumn' is just like the summer, still very hot. Lot's of tourists still here but more the grey haired types!

Have a good one.

Kudos0

Re: Renewing with a 'foreign bought activation key'


Lot's of tourists still here but more the grey haired types


LOL

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Renewing with a 'foreign bought activation key'

Brummie,

Sounds like Florida exzcept we live here ....

Hugh

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