Please Sign In with Norton Account to Ask a Question or comment in the Community
For 3 weeks now I have received the same 17 alerts on Life Lock. These alerts go back to 2022 to July 2023. I answer ‘yes it was me’ then the next day they are back again. Yesterday I spent over an hour on line with someone who didn’t read my answers and kept wanting to see me Norton. He never tried to understand the issue Can someone help please?
Posted: 02-Oct-2023 | 11:05AM · Edited: 02-Oct-2023 | 11:07AM · Permalink
fwiw ~
Review the alert that you received from LifeLock
If you received an alert, you can validate if you have initiated the activity. Depending on the response, we will review the situation and let you know what we find, through phone or email. You can validate an alert on the alert message that you received or by signing into your account.
https://support.norton.com/sp/en/us/lifelock/current/solutions/v127284302
fwiw ~
LifeLock by Norton Contact Information
https://www.lifelock.com/about/contact/(link is external)
https://www.lifelock.com/(link is external) - 1-800-416-0599
LifeLock Customer Service - 1-800-LifeLock - 1 (800) 543-3562
LifeLock Identity Theft Protection services - 855-993-1976
Cybersecurity department for LifeLock - 800-745-6061
Chat with NortonLifeLock Member Services
https://support.norton.com/sp/en/us/norton-identity-protection/current/contact-chat
LifeLock by Norton Cancellation and Refund Policy
https://www.lifelock.com/legal/refundpolicy(link is external)
Caveat: I do not run LifeLock plan.
Posted: 03-Oct-2023 | 6:51AM · Permalink
What do the alerts say?
This thread is closed from further comment. Please visit the forum to start a new thread.