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Kudos0

Reporting errors to Norton & MS

I was reading a thread: http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=17821#M17821 [easier way to directly point to a thread?].

And I was wondering if some people do not submit errors because:

1) They do not understand if it is safe to use the submission engine. 

2) That some users may be using an application or program that is not legit and worry that there submission will give details of their usage and get them in trouble?

I was just thinking if one or both items above are stated as safe to use (at least by symantec for symantec submissions :)) perhaps more users would help by submitting their issues and thus help the community at large as well as themselves in the long run?

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Kudos1 Stats

Re: Reporting errors to Norton & MS

  

2) That some users may be using an application or program that is not legit and worry that there submission will give details of their usage and get them in trouble?


I think there is more possiblility for this, since some of them may be using Counterfiet or Cracked versions of programs including Operating System. So, they fear the information being shared with Microsoft may end them in other legal troubles. For more information on what an error report contains and how Microsoft uses that error report sent to them, read the following Microsoft Article(including the Sub-links) regarding Microsoft Online Crash Analysis:

http://www.microsoft.com/windowsxp/using/setup/expert/northrup_03october06.mspx

 

Hope this helps for those who want to submit errors to Microsoft when a program crashes in similar way.

 

Yogesh

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