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Kudos0

Reset Laptop back to Factory Settings

I  had problems with my old laptop Toshiba Satellite Windows 7 64 bit overheating about 5 months ago.I finally fixed my overheating problem but I had to set the laptop back to factory settings.How do update my Norton Internet Security with Back up so my laptop is secure so I can then update 5 months worth of Windows 7 and everything else that needs updating so I don't get a virus ?

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Kudos1 Stats

Re: Reset Laptop back to Factory Settings

Hello Surfergirl

Please check first if there is a pre installed trial version of any security programs. If there is one, it will have to be removed with the removal tool from that vendor and restart.

You can reinstall your Norton Security with Backup using this link.

www.norton.com/latestnsbu  Please run Live Update until there are no more updates and restart as necessary. When all finished, restart one more time.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Reset Laptop back to Factory Settings

Thank you for your help.

Kudos0

Re: Reset Laptop back to Factory Settings

Hello surfergirl

You are very welcome. I'm glad you are back in business and ready to start enjoying your computer.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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