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Hello: I AM able to access my Norton account (desktop running WindowsPC 10.0) I cannot access my Norton Vault in order to set up Password Manager. How can I "reset my Vault Password"?
Posted: 08-Aug-2022 | 3:54PM · Edited: 08-Aug-2022 | 3:56PM · Permalink
Do you know your vault password?
It would be helpful, if you can please let us know on which Platform you are using Norton Password Manager, is it Desktop (Browser extension) or on your Mobile ?
If you are using Norton Password Manager on your Mobile, then please follow the steps mentioned in the below document.
https://support.norton.com/sp/en/us/home/current/solutions/v135002142
https://community.norton.com/en/comment/8531401#comment-8531401
Reset vault password of Norton Password Manager from your mobile device
Norton Password Manager lets you reset your vault password from your mobile device only. You cannot reset your vault password from your Windows device. To reset the vault password from your mobile device, ensure that the Norton Password Manager app is installed and configured to open vault using biometric authentication.
Why am I not able to reset my vault password from my desktop or laptop computer? ›
https://support.norton.com/sp/en/us/home/current/solutions/v135002142
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