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"Restart Norton Core" during setup
I am having issues with setup, using a iPhone 7 with BlueTooth on, wifi off, and cellular data on. The Core is plugged in to a cat5 cable directly to my modem - this connection is fine (I confirmed with a laptop connected directly to the cable.) In the "Starting up your Norton Core" phase of the app, I am able to get through "Preparing", "Updating", "Optimizing", and "Restarting" before getting the "Hold tight. This may take a few more minutes" message followed finally by "Restart Norton Core. We can't seem to find your Norton Core". Restarting the Core at this point doesn't help.
I have factory-reset the Core as outlined here: https://support.norton.com/sp/en/us/norton-core-security/current/solutions/v120684510_EndUserProfile_en_us?inid=hho_supp_htm_coresecurity-cur-retail-topfaq-07-v120684510
However, those instructions say "The light changes to a slow blinking white, and ends in a solid white" whereas each time I reset the Core this way, it first shows the blinking white light before ending at a flashing amber light about 30 seconds later.
Has anyone seen anything similar to this?