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Kudos0

Restore sanitized files

Posted: 01-Aug-2022 | 2:21PM · 2 Replies ·

I routinely download Word documents with completed form fields. I am the originator of the document, but when they are returned, Norton sanitizes them and I have to restore each one after a Norton sanitization alert. How do I stop this happening? Also, how do I find the list of sanitized files without responding to the sanitization alert? Thank you. Sharon R.
Labels: Security History

Replies

Kudos0

Re: Restore sanitized files

Posted: 06-Aug-2022 | 2:28PM · Permalink

What is Norton removing from these files?

Kudos0

Re: Restore sanitized files

Posted: 06-Aug-2022 | 5:56PM · Edited: 06-Aug-2022 | 6:00PM · Permalink

Thanks for responding.

It is removing the responses in the form fields, checkboxes, etc. and so I have to restore each time the completed form is sent back to me.

Sometimes I miss the pop-up alert that the file has been sanitized, so I would like to know how to get to the Security Settings without the links in the pop-up alert.

Sharon R.

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