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Kudos0

Retrieving backups and making sense of directory names...

I am using the product to create backup sets on an external hard drive.  How do I retrieve specific files or directories?

I thought someone told me I could start an RUN an ADMINISTRATOR EXPLORER prompt and drill down into backups.  When I do that, all I see are folders of {0 through {D and a bunch of directories with indescriptive names i.e., "{00EF8FF-3888-4842-8957-E0F99E56431C}.

1) MAIN QUESTIONS: What am I looking at and how do I get to real files?   
MOST IMPORTANTLY please describe in DETAIL what these directory names mean.

2) I first went in just to verify that my backups are occuring.  It looks as though one of these directories has current dates, but the other hasn't run since 10/31/2018.  I am checking daily for errors.  What else am I missing?
Maybe this 2nd question is moot, as there may not have been any changes in these files.  Norton Backup says it runs daily.

Labels: Backup

Replies

Kudos0

Re: Retrieving backups and making sense of directory names...

MORE INFO FROM ME (could not edit thread).....

MOST IMPORTANTLY please describe in DETAIL what these directory names mean.

Maybe the 2nd question is moot, as there may not have been any changes in these files.  Norton Backup says it runs daily. 

Kudos0

Re: Retrieving backups and making sense of directory names...

Iirc you can do this via the Norton icon within My Computer/Computer. Going via the backup will just show 1000s of files which no indication of what’s what.

Yes if there’s no change then backup will not run.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".
Kudos0

Re: Retrieving backups and making sense of directory names...

Just do a restore from your Norton product in the Backup section. You will see the files and folders listed there. You cannot directly restore/download from the actual file location. ie from the external drive.

If you are only looking for one file, you can do what Twighlight Princess was suggesting. Using a Windows Admin account, open Windows Explorer and click on My PC in the left pane. Then double click on the Norton Backup Drive on the right pane. Be patient as it can take time to populate the files and folders. Then navigate to the folder or file you want and you can copy/past that file.

Things happen. Export/Backup your Norton Password Manager data.