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Kudos0

Rmove or restore?

A Norton 360 scan quarantined 8 files named "mbam-check-2.1.0.002" as heuristic viruses. Malwarebytes says they are a tool Mbam uses. Should I allow them to be removed or restore them?

Replies

Kudos0

Re: Rmove or restore?

Malwarebyes are correct, assuming you haven't got a rouge / fake version downloaded.  If you need to run mbam-check then you can re-download it but if you don't need to run mbam-check then it doesn't matter if it is left in quarantine.

It's not part of Malwarebytes is it?  I mean, it is a separate download right?

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Rmove or restore?

Malwarebytes makes mbam check as a diagnostic tool to help with problems with the program according to Malwarebytes. It is a separate download, yes. I actually wasn't aware the files were on my computer and was surprised when Norton tagged them as viruses so thought I had better ask about them. Norton recommends Malwarebytes for certain issues so always figured they recognized each other as OK.

 Thank you for replying. I think 360 will get rid of the files when I do a restart if I understood correctly what they do with quarantined files.

Kudos0

Re: Rmove or restore?

Quarantined files a kept safe so they can't run or do harm to your machine.  In this case I wouldn't worry.

Edit:  you could restore them and submit them as a false positive if you wanted.

https://submit.symantec.com/false_positive/

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Rmove or restore?

Ok, I won't worry about it. Thank you, Pete.