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Run backup now
Right-clicking the Norton icon in the notification toolbar brings up the quick launch window with menu items. All the menu items work except Run backup now. When it's clicked, it just disappears. I was on the chat helpline for over an hour before the technician removed and reloaded Norton. That worked until I turned off the computer and restarted it. Now it's back to the problem. Notice that I can back up the computer by opening the main security window and doing it from there, but it's a bother. Any ideas? I often use the simple way and it's aggravating not having it.
I'm using Windows 10 and Norton 360.