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Kudos0

Safe Search Not Working Consistently Internet Explorer 11

Norton Safe Search is not working within Internet Explorer 11.
               The Norton Safe Search home page comes up OK  (https://search.norton.com/), however, when entering a topic to search and then enter on the keyboard, nothing happens. This occurred some time this afternoon. I am able to use Norton Safe Search on Google, therefore continued to utilize it there for safety. From what I can tell, it is inconsistent, meaning, at times it will allow you to search one time, then the next time it does not work properly. Perhaps it is a URL issue. I also noticed that the Norton Safe Search home page has accessible links at the bottom, but does not respond consistently when you enter a topic in the search bar. Perhaps it is a browser issue and it continues to work if you search on Google in IE 11, when the green icons show up for Safe Search. The toolbar is also working in IE 11.              

Replies

Kudos0

Re: Safe Search Not Working Consistently Internet Explorer 11

Kudos0

Re: Safe Search Not Working Consistently Internet Explorer 11

Thanks bjm, however, sometimes this works and sometimes it does not. Sometimes the Norton Safe Web has Trivago on it and sometimes it does not. I do not use any quick links, however, they do all work, it is just the actual box that you type into that continues to spin and does not consistently produce the Norton Safe Web search. I have noted that at times it just spins and spins. Probably IE 11. I happened to have google.com bookmarked within the IE 11 browser and it will take me to safe search and the browser extensions are enabled. Also Google Chrome works with the Safe Search. It seems to possibly be a gateway error at times and hangs and probably the browser, therefore, I will stop with IE 11 and use Google Chrome for safe search or google.com with the browser extentions enabled.

Kudos0

Re: Safe Search Not Working Consistently Internet Explorer 11

Okay....search term from https://search.norton.com/ web page on IE11 ... one time....was okay. 

> second & third time - renders Waiting and Can't reach 
> cycle IE11 + search term renders more Waiting for
as always, your mileage may vary

Note: I do not run IE11 nor use search.norton.com/ web page - 

Kudos0

Re: Safe Search Not Working Consistently Internet Explorer 11

I began a similar forum thred re Norton Safe Search not working in Firefox on May 23, 2020 --  see link above posted by bjm_GURU.  But late on 5/23/20, the forum thread would no longer post my update comments. Now,  5/24/20,  when I try to go to the forum that I began, I get an access denied  message ::  "Access denied You are not authorized to access this page."   What is wrong here.  This was a simple discussion with no violation of any standards.   ????????????

Kudos0

Re: Safe Search Not Working Consistently Internet Explorer 11

Hi bjm --  I can no longer access this forum thread that I created. Yesterday, my update "thank you" post to you were not posted and today (5/24/20) I get an access denied message when I try to go to this link.  "Access denied  You are not authorized to access this page."  I am logged in -- obviously -- in order to send this reply.  What is wrong?   Thanks again.