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Kudos0

Safe Web blocks my website

Posted: 04-Mar-2020 | 2:13PM · 9 Replies ·

Hello,

Our website (https://dietico.pl) is sometimes blocked by Norton Safe Web. Sometimes the website is green but sometimes is red and I don't know why. I have registered website in Safe Web but for several days the are info about "re-evaluation is in progress..." What can I do to fix this problem?

Please help.

Labels: Norton Safe Search, Website Verification

Replies

Kudos1 Stats

Re: Safe Web blocks my website

Posted: 04-Mar-2020 | 2:17PM · Edited: 04-Mar-2020 | 2:30PM · Permalink

Yes, Community has received reports that Safe Web is acting odd.

Edge 80.0.361.66
Norton Safe Web 3.11.2.3
We'll need response from Norton Safe Web team.
Thanks

Kudos1 Stats

Re: Safe Web blocks my website

Posted: 04-Mar-2020 | 8:47PM · Permalink

Hello xlteam

I will add your thread to my list of odd acting Safe Web issues.

Please stay tuned to this thread for a response from the Safe Web Team on Wednesday night after midnight EST..

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.
Kudos0

Re: Safe Web blocks my website

Posted: 05-Mar-2020 | 2:01AM · Permalink

Hi xlteam

Your domain is marked as Malicious in WebPulse - http://sitereview.symantec.com/#/lookup-result/dietico.pl

Please submit a request to them to change the category.

Cops

Kudos1 Stats

Re: Safe Web blocks my website

Posted: 05-Mar-2020 | 4:00AM · Edited: 05-Mar-2020 | 4:08AM · Permalink

Console_Ops:

Hi xlteam

Your domain is marked as Malicious in WebPulse - http://sitereview.symantec.com/#/lookup-result/dietico.pl

Please submit a request to them to change the category.

Cops

Um, so WebPulse category is causing Safe Web inconsistent reporting? here >
https://community.norton.com/en/comment/8329811#comment-8329811 

Kudos0

Re: Safe Web blocks my website

Posted: 05-Mar-2020 | 10:11AM · Permalink

Hi,

Thank you! I submit a request to them to change the category and waiting for response.

Kudos1 Stats

Re: Safe Web blocks my website

Posted: 05-Mar-2020 | 10:15AM · Edited: 05-Mar-2020 | 10:21AM · Permalink

Safe Web Report is goofy, my side.

Edge 80.0.361.66
Norton Safe Web 3.11.2.3 (Microsoft Store)

Kudos0

Re: Safe Web blocks my website

Posted: 05-Mar-2020 | 12:37PM · Permalink

I have got response from Symantec and they change Category of my site to Technology/Internet: http://sitereview.symantec.com/#/lookup-result/dietico.pl.

I belive this fix my issue with red flag in Norton Safe Web.

Kudos1 Stats

Re: Safe Web blocks my website

Posted: 05-Mar-2020 | 8:48PM · Permalink

Hello xlteam

Do you use the Core?

Have a Good Night and 

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.
Kudos0

Re: Safe Web blocks my website

Posted: 06-Mar-2020 | 4:58AM · Permalink

No , I use Norton Safe Web Chrome plugin.

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