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Kudos0

Safety Minder not blocking any website when it shows that it is enable

I have Safety Minder installed.  It is showing me that the account is protected, but nothing is blocked.  Whatever website the children’s account is going to is also not being recorded when I look at the history. 

I have another identical computer sitting next to this one and it is working perfectly.  But this one is not working at all.  If I remove the computer from Onlinefamily.norton.com, uninstall the Safety Minder and then reinstall, the children’s user account would not show up on the Onlinefamily.norton.com.  The existing accounts only show up when I select to create new accounts.

Although now Safety Minder says it is monitoring the account, but it is not blocking anything at all.  Please help.

Replies

Kudos0

Re: Safety Minder not blocking any website when it shows that it is enable

I have Safety Minder installed.  It is showing me that the account is protected, but nothing is blocked.  Whatever website the children’s account is going to is also not being recorded when I look at the history. 

I have another identical computer sitting next to this one and it is working perfectly.  But this one is not working at all.  If I remove the computer from Onlinefamily.norton.com, uninstall the Safety Minder and then reinstall, the children’s user account would not show up on the Onlinefamily.norton.com.  The existing accounts only show up when I select to create new accounts.

Although now Safety Minder says it is monitoring the account, but it is not blocking anything at all.  Please help.

Kudos0

Re: Safety Minder not blocking any website when it shows that it is enable

Hi waynejang,

What type of Windows account (administrator, or limited) did you setup for the children on the PC with the issue not blocking any wesite?

Thanks,

Katie

Thanks Katie
Kudos0

Re: Safety Minder not blocking any website when it shows that it is enable

The children's accounts are under Users Group.

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