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Safeweb Site Rating for Shopify Store- Please Help!
We recently opened a shopify store and our customers have been getting alerts from safeweb saying that our site is "not dangerous but they shouldn't enter their financial information there because its new/not verified." Now, while our store is new we do use shopify to process payments which is, I presume, verified (we would get kicked off for any bad behavior). This notice has cost us business, at least one customer decided to purchase somewhere else because this message made her so uncomfortable. I didn't even know this was a thing until they brought it up.
I just got my site ownership verified by Norton (had some trouble figuring this out initially) and now it needs to be rated but it says it will take 2 weeks. Is there any way to expedite this?? We are a small business and have already taken a hit from having this message come up. Our website is: https://shopbnscience.com and the meta tag is:
<meta name="norton-safeweb-site-verification" content="g3pzic4b8p7xcn0z2-pnnnx8va73pow375pkwb39opgoikp6i3gjo64b1wfflx20dnrbwb7sf0mtqsavmqfqqcjct3hp2dl7g3ttacclovucmeshlo3srtibkfhm3rcj" />