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Safty Minder can not connect to server to authenticate.
I get the following message on my Vista Ultimate when Safety Minder tries to contact the norton server:
"Contact with the OnlineFamily.Norton server has failed. Make sure you are connected to the Internet and try again."
I have norton 360 v.2.0 installed, and am behind a proxy that requires authentication. The norton 360 does not have a problem getting and installing updates.
I am able to ping the o2comm.norton.com server, but I don't think the telnet command is on my vista ultimate.
What can I do to get Safety Minder working?