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Says booting into safe mode
I keep getting emails saying my son has booted into safe mode and that OnlineFamily is not protecting. However, he is not booting into safemode at all, and OnlineFamily seems to be working ok on his computer otherwise. We even just did an upgrade today to Norton 360 4.0 and uninstalled and reinstalled the parental controls - same problem still exists.
His laptop runs Windows XP Media Center