Posted: 17-Apr-2022 | 5:48AM · Edited: 22-Apr-2022 | 5:29AM · 0 Replies · Permalink
The best way to detect bogus email is to simply read what they've written. The English language is a very complex means of communication. The majority of scammers have NO GRASP of the English language; sentence structure, word usage, general "flow" of the communication. This is why it's imperative that businesses pay attention to the official emails they send to customers. Its even more important that, when a company like Norton creates a "validation post" (a public notice explaining how one can tell whether or not an email is a scam or if it's legitimate), they actually proofread what they've written. Here's an example of a very minor, but obvious and unprofessional, grammatical error in one of Nortons official posts (How to tell if an email is legitimate or not): ------------Sometimes you may receive mails (should be MAIL or EMAILS, should NEVER BE "mails") from scammers claiming that it is (THEY ARE) from Norton. If you receive suspicious mails (MAIL, "mails" is NOT A WORD as a noun) that look (LOOKS) like it is from us, forward it as an attachment to firstname.lastname@example.org. ------------ It may sound axxx, but these errors are the first things that set off a "flag" in our subconscious mind. They're the first line of defense for most email recipients. They initiate the uncomfortable feeling that makes us start to think "hmmmm...somethings just not right here, I better look closer!". Then we begin to REALLY scrutinize the email and typically reject it as the scam it is. Companies like Norton need to spend more time verifying their own content. Customers need to know they can trust the website which was created to validate trust.