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Kudos0

Scam Insight: Personal Information Risk

Hi,  Good morning

I am Varghese. I recently added  verification code on my root server.  I installed SSLCert on my server.  Still my website displaying as SCAM INSIGHT. I am loosing my customers from my website. Please can you help me on this issue how to fix it . Please go through my attachment

My website is https://www.sbhealthcare.ie  

Many Thanks

varghese

File Attachment: 

Replies

Kudos0

Re: Scam Insight: Personal Information Risk

...another UNTESTED marked as SUSPECT
https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.sbhealthcare.ie

must be SafeWeb criteria.   UNTESTED asking for personal information gets deemed SUSPECT.  
How can untested site with presume no historical reputation be deemed SUSPECT. 
SafeWeb criteria is head scratch same as File Insight criteria. 
I've Flagged your message for SafeWeb Team. 

Kudos0

Re: Scam Insight: Personal Information Risk

Hello SB Healthcareltd

Is the meta tag on your website? I could not find it. Your site has not been tested yet. I didn't get any scam warning, but it did say no ecommerce history is available. Let's see what happens once the site is tested out. I will find out about this scam warning you say you received. It does say on the report that it is due to lack of community viewership. Perhaps now there is enough viewership so I didn't get the warning. Another site showed the same thing when it was brand new and at first there weren't many viewers from the Norton Community who  had seen the site.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Scam Insight: Personal Information Risk

Hi Flotplot,

Thanks for the reply.

Now it is get fixed.

Many Thanks

varghese

Kudos0

Re: Scam Insight: Personal Information Risk

Hi bjm,

Thanks for the reply.

Now it get fixed on norton web safe. Earlier it is not displaying my website home page those who install  norton web safe in their local system. But not scanned yet. I think it will take 10 working days to scan it

Many Thanks

varghese

Kudos1 Stats

Re: Scam Insight: Personal Information Risk

Hello

This is the message from the Safe Web Team about Scam Insight.


Scam insight mostly works on heuristic based detection [on the fly detection with no database], it is implemented on Norton toolbar.

It make use of inputs like

1. Does it ask for personal information like credit card, SSN, login information, 

2. How new this site is,

3. How many users visited it till now,

4. Suspicious whois info

5. Does it have any suspicious scam keywords

Since scam insight works in client side and it is on the fly detection, on fairly new sites, it may happen that site is rated as untested in safeweb.

Some users see it and others don't 

This issues might be because some users/system/browser might have disable Norton toolbar or scam insight might have difficulty in collecting above mentioned details.

Note: Usually if websites get more users scam insight starts trusting this site and reclassifies it as safe

Thanks.

P.S.

Your site is showing as Green Go now also. Scam warning is gone.

Thanks again.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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